Japanese restaurant in Queenstown

Book a table

Up to 8 people

If you are booking for 8 people or less, please complete the form below and submit to reserve a table.
For booking terms & conditions, see here.

Are you booking for more than 9 people?

Fill out the form on our Groups page

Booking Terms & Conditions

Please read the following terms and conditions before booking a table with us.

For Your Reservation

We are taking all reservations online to prevent No- Show customers.

We are a small-medium restaurant with 14 tables. Please be kind and considerate enough to inform us of any change or cancellation of your reservation.

Late Arrivals – we hold any reservation for 15 mins from your original reservation time. If your party has not arrived or called within 15 minutes after your reservation time, our restaurant reserves the right to mark your reservation as a no-show or cancellation.

We don’t take table requests as we try our best to accommodate as many guests as possible. (eg, bar table, window seats)

We don’t provide customer parking, please allow yourself plenty of time to find a parking space in town, especially during the peak season.

We allow 2 hours of dining time from your original booking time as your table will have another booking potentially.

We have wheelchair access as we are located on the first floor. However, please inform us if you and your guests need wheelchair access for us to deliver better assistance.

If your booking includes Younger Guests ( under 5 years old), please dine before 19:30 and please inform us in advance if you will take a pram with you as our restaurant has limited space, especially in the peak season.

Please inform us of any dietary requirements in advance for you and your guests so we can assist in making a suitable alternative. For customers with serious allergies, please note that food contamination can’t be avoided as it is not possible to separate our kitchen.

For same-day reservations, if online bookings are full, there may still be spaces available due to cancellations or no-shows, please call 03-442-9854

Groups

If you have a group of 9 people or more, please book by emailing bookings@goku.co.nz

Please write the following information:

Name
Contact phone number
Preferred date and time
How many people are in your group
Additional requests

Or complete the group booking form here

Credit Card Policy

All reservations must be accompanied by a valid credit card to confirm your booking. No deposit will be charged to your card but should you need to cancel or reduce the numbers in your party the below process must be followed:

For a booking under 9 people, cancellation or changes must be made more than 2 hours prior to your original booking time.
For a booking of 9 people or more, cancellations or changes must be made more than 4 hours prior to your original booking time.
A cancellation fee of $30 per person will be charged if fail to notice or no-show.

Our reservation platform is operated by ResDiary guarantees to maintain the privacy of the data provided through the use of STRIPE which performs this function by applying the highest safety standards worldwide. If there are extenuating circumstances that have prevented you from contacting the restaurant to notify us of cancellation or changes please contact us at bookings@goku.co.nz to discuss.

Making a reservation with Goku Japanese Restaurant clarifies you agree, accept and be aware of the above.